Customer app
Your own branded ordering app. Guests browse, reorder in two taps and track the rider on a live map — and the phone number stays yours.
47%Repeat order rate
1,000+ kitchens · 500K orders a month
The Complete Restaurant Operating System
Ordering, kitchen, delivery, billing, inventory and analytics on one system. An order placed at table 12 is the same record your accountant reads on Monday — no exports, no retyping, no gaps.
14-day trial · no card · live in 48 hours
Takeaway · Fillmore St · service view
liveFiring
Order #A-2481
QR · Table 12
2× Truffle Margheritawell done
1× Burrata & Peachno basil
2× Amalfi Spritz
Total$68
placed 19:42 · accepted in 3s
Sales · today
18.4%
$14,208
Queue · 12 open
- #A-2480Delivery · Ravi K.En route
- #A-2479Pickup · counterReady
- #A-2478Table 4 · dine-inPaid
scroll
Running daily service at
Sāgə42 branches
NORTHBOUNDCloud kitchen
Kiln & Co.Fine dining
TAQUERÍA 918 branches
Mensa FoodsEnterprise
BROTHRamen group
Olive & AshCafé chain
HANGAR ONEFood hall
PescatoCoastal group
MIDNIGHT DINER24/7 · 7 sites
MIDNIGHT DINER24/7 · 7 sites
PescatoCoastal group
HANGAR ONEFood hall
Olive & AshCafé chain
BROTHRamen group
Mensa FoodsEnterprise
TAQUERÍA 918 branches
Kiln & Co.Fine dining
NORTHBOUNDCloud kitchen
Sāgə42 branches
The stack you already have
Your restaurant runs fine. Your software doesn't.
Every tool you bought solved one problem and created a seam. The seams are where the money goes — six of them, and roughly what each one costs a single location every month.
Estimated from 1,000+ audited migrations
Nine tools, none of them talking
POS here, delivery there, inventory in a spreadsheet. Every handoff is a person retyping something.
6 hrs/week retyping
Billing that closes at midnight
Manual reconciliation between card terminals, aggregators and cash means the day never really ends.
2.1% revenue leak
Riders assigned by guesswork
No live view of who is free, who is nearest, or which order has been sitting under the heat lamp.
11 min avg late
Stock that vanishes
Counts happen weekly, theft and spoilage happen hourly. You find out when the dish 86s mid-service.
$3.4K/mo shrinkage
Guests you never see twice
Aggregators own the customer. You get the order, they keep the phone number and the repeat visit.
18% return rate
Reports that arrive too late
Last month's numbers next month. By the time you spot the problem branch, the quarter is gone.
30-day blind spot
One record, five views
Everyone sees the same order. Nobody sees the same screen.
Guest, floor, rider, till and head office each get an interface built for their job — reading and writing to a single source of truth.
Vendor view
One screen for the whole floor
Accept or delay in a tap, 86 an item across every channel at once, and watch prep timers before a guest asks.
- Open tickets
- 12
- Avg prep
- 13m 20s
- Covers today
- 184
Takeaway / vendor
synced- Accepted
#A-2481 · Table 12
QR · dine-in
- Firing
#A-2480 · Delivery
2.1 km · Ravi K.
- Ready
#A-2479 · Pickup
Counter
- Low stock
Burrata
4 portions left
Twelve modules, one login
Everything a restaurant runs on, already connected.
Turn on what you need today. The rest is waiting, already wired to the same data — no integration project, no second vendor.
Vendor console
Accept, prep, delay or 86 an item. The floor manager's whole shift on one screen.
Delivery app
Auto-assign by distance, load and prep time. Riders get one tap per stop.
96.4%On-time
Billing & POS
Split bills, part-payments, tax profiles per region, offline mode that syncs when the line comes back.
Analytics
Cost-per-dish, hour-by-hour covers, branch league tables. Live, not last month.
Kitchen display
Tickets routed by station. Timers turn amber before the guest ever notices.
CRM
Every guest, every visit, every allergy note — one profile across all branches.
Inventory
Recipe-level depletion. Stock moves the moment a dish is fired, not at week's end.
Loyalty
Points, tiers and stored value that work at the till and in the app identically.
Marketing automation
Win back a guest 21 days quiet, automatically, with a margin-aware offer.
QR ordering
Table-side ordering and pay-at-table. No app install, no waiter round trip.
+22%Avg check lift
Multi-branch control
Push a menu, a price or a tax rule to 200 sites at once — or one site at a time.
Order #A-2481 · Fillmore St
Forty-nine minutes, six systems, zero handoffs.
This is a real order path with real elapsed times. Every step below writes to the same record — which is why none of them need a person to carry data across.
- 19:42:06Guest
Order placed
Scanned the QR at table 12. No app install, no waiter round trip. The ticket exists in every module the instant it is submitted.
- 19:42:09Kitchen
Kitchen accepts
Three seconds later it is on the pass display, split by station — pizza to the deck oven, cold apps to garde manger.
- 19:48:31Dispatch
Rider assigned
Takeaway reads remaining prep time and picks the rider who will arrive as the last dish is plated — not the one who is merely closest.
- 19:55:12Guest
Live tracking
The guest watches the route. Your support inbox stops filling up with 'where is my food'.
- 20:06:44Billing
Payment settled
Card captured, tax profile applied for the region, loyalty burned, and the line item written to the ledger in the same transaction.
- 20:31:00CRM
Review requested
A single message, timed 25 minutes after the drop. The response lands on the guest profile and on the branch scorecard.
Native apps, not wrappers
Three apps that always agree about the same order.
Because they are not three apps talking to each other — they are three windows onto one record.
Order #A-2481 · Fillmore St
Arriving 20:04
- Order confirmed19:42
- In the kitchen19:42
- Picked up by Ravi19:55
- 2 stops awaynow
Gold · 4,120 pts · $8.00 applied
Avg prep 13m 20s
12 open tickets
- #A-2481 · Table 12firing
- #A-2480 · Delivery6m 12s
- #A-2479 · Pickupready
- Burrata · low stock4 left
184 covers today · $14,208
Ravi K. · 2 stops batched
Next drop · 1.2 km
- Pickup · Fillmore Stdone
- Drop · 418 Hayes6 min
- Drop · 22 Octavia11 min
- Earnings today$142.40
On-time streak · 34 orders
1,000+
Restaurants
Running daily service on Takeaway
500K+
Orders a month
Across dine-in, delivery and pickup
99.99%
Uptime
Measured at the point of sale, not the API
24/7
Support
Humans on shift while your kitchen is
Analytics
Numbers that arrive during service, not after it.
Cost per dish, covers by hour, channel mix and branch league tables — computed as orders land, not batched into a nightly export.
Revenue
$412,800
+18.4% vs last month
Orders
26,940
+12.1% vs last month
New guests
3,182
+31.7% vs last month
Avg prep time
802s
−2m 14s vs last month
Revenue by day
Last 7 days · all branches · thousands USD
+18.4%
8.2Mon
9.6Tue
11.4Wed
14.1Thu
22.7Fri
26.3Sat
19.8Sun
Covers by hour
Peak at 20:00 — staff to the curve, not the average
11:0020:0002:00
Where orders come from
65% first-party · aggregator dependence falling
- Dine-in QR38%
- Own app27%
- Aggregators21%
- Pickup14%
Automation
The handoffs happen whether anyone is watching or not.
Six stages, no one carrying data between them. Each stage triggers the next the instant its own work is done.
- 01
Customer order
QR, app or aggregator
- 02
Kitchen
Routed by station
- 03
Delivery
Rider auto-assigned
- 04
Billing
Captured and reconciled
- 05
Reports
Written as it happens
- 06
Owner dashboard
Every branch, live
If prep time exceeds 18 minutes, notify the pass and offer the guest a comp drink.
If an ingredient falls below par, 86 the dish across every channel and raise a purchase order.
If a Gold guest has been quiet 21 days, send a margin-aware offer — never below floor price.
If a branch trails the group average by 15% for three days, flag it on the owner dashboard.
Order #A-2481 completed this loop in 49 minutes · untouched by staff after acceptance
Honestly compared
What changes when it's one system instead of nine.
No competitor names, no invented weaknesses. Just what the old arrangement does on a Friday night versus what this one does.
Criterion
Traditional stack
Takeaway
Systems to run a service
4–9 tools, stitched by staff
One record, every module
Setup time
6–12 weeks of consulting
Live in 48 hours
Reporting latency
Next-day exports at best
Live, to the second
Works offline
Terminal stops selling
Sells and syncs later
Inventory accuracy
Weekly manual count
Depletes as dishes fire
Guest data ownership
Held by the aggregator
Yours, exportable, forever
Opening a new branch
Fresh install, fresh config
Clone a site in an afternoon
Upgrade cost
Paid version bumps
Included, shipped weekly
Support
Ticket queue, business hours
24/7 while your kitchen is open
Customers
Operators describe it in hours and dollars.
Not adjectives. Every quote below comes with the number the operator actually watched move.
We ran four systems and a WhatsApp group. Now the ticket, the rider and the invoice are the same record. Closing the day takes four minutes.
Pricing
Per location. No per-order tax on your growth.
Everything scales with the number of kitchens you run, not the number of orders you take. Hardware optional.
save 23%
Starter
One location finding its feet.
$39per location / month
Up to 1,500 orders a month
- Customer app + QR ordering
- Billing & POS with offline mode
- Kitchen display, 2 stations
- Inventory with recipe depletion
- Daily sales and item reports
- Email support, next business day
Growth
Multiple branches, one standard.
$99per location / month
Unlimited orders
- Everything in Starter
- Delivery app with auto-assignment
- Multi-branch menu and price control
- Loyalty, CRM and marketing automation
- Live analytics + branch league tables
- Open API, webhooks and Zapier
- Chat support, 1-hour response
Enterprise
Franchise groups and food halls.
$199per location / month
Volume pricing past 50 sites
- Everything in Growth
- SSO, SCIM and granular roles
- Franchisee royalty and settlement engine
- Dedicated infrastructure + data residency
- Custom SLA up to 99.99%
- Named implementation team
- 24/7 phone support
Prices in USD. Hardware sold separately or bring your own — Takeaway runs on any Android or iPad terminal made after 2019.
Questions operators ask
The seven things every kitchen asks first.
Still unanswered? Write to hello@Takeaway.com — a person who has installed this replies, usually within the hour.
Most single locations are live in 48 hours. We import your menu, modifiers, tax profiles and guest history from a CSV or directly from Square, Toast, Lightspeed and Petpooja. Multi-branch groups run a pilot site first, then roll out one region a week with a named implementation lead.
Ready to scale your restaurant?
Thirty minutes with an operations specialist who has installed this in a kitchen like yours. Bring your current stack and your worst Friday — we'll model both.
No card · migration included · live in 48 hours